Shipping Policy

This website is operated by The Table House Pty Ltd, trading as The Table House (ABN 50 700 672 297). Throughout these Terms, “The Table House”, “we”, “us” and “our” refer to The Table House.

By accessing our website or purchasing from us, you agree to this policy.

We want your Table House order to arrive safely and as quickly as possible. Every order is carefully prepared and packed before leaving us.

We currently deliver throughout Australia.

We do not currently offer international shipping.

Orders are generally processed and dispatched within 1–3 business days.

During sales, promotional periods, Christmas and other peak periods, dispatch may take a little longer.

Once your order has been dispatched, we will send you confirmation and tracking details where available.

Shipping costs are calculated and displayed at checkout before you complete your purchase.

We offer free standard shipping on orders over $250.

Bulky, heavy or oversized products may incur additional delivery charges. Any applicable charges will be displayed at checkout or communicated to you before dispatch.

As a general guide, after dispatch:

Metropolitan areas: approximately 2–5 business days

Regional and remote areas: approximately 3–10 business days

These are estimates rather than guaranteed delivery times. Delivery may be affected by your location, carrier delays, public holidays, weather and circumstances outside our reasonable control.

Where tracking is available, you will receive tracking information after your order has been dispatched.

Please allow time for tracking information to become active after receiving your dispatch notification.

Please check your delivery address carefully before completing your order.

If you notice an error, contact us as soon as possible by email.

We will do our best to update your details before dispatch, but may be unable to change an address once an order has entered the fulfilment or delivery process.

Where permitted by law, additional delivery costs resulting from an incorrect address may be payable by the customer.

Where offered by the delivery provider, you may choose to have your parcel left in a safe location.

Please consider whether the nominated location is secure before providing authority to leave.

If your order is significantly delayed or appears to be missing, please contact us by email with your order number, and we will assist you with the delivery provider.